Yonsei School of Business

[Full time]

P&G

https://www.pgcareers.com/job/seoul/brand-operation-specialist/936/16579626832?source=RS_LINKEDIN

Brand Operation Specialist

Job locations: Seoul, Seoul, Korea, Republic of

Job Type: Full time

Job categories: Brand Management/Marketing

Req No: R000025708

Overview of the job

Are you ready to be a key partner to help run and maintain the operation for the world’s biggest brands? In this position, you will grow as a brand operation specialist while owning daily support for business management of Brand team. You will lead multiple tasks including live commerce execution, payment, data management, and support Brand teams!

Your team

As Brand Operation Specialist, you will report to Brand Director, based in Seoul. As part of a winning team, you will work closely with brand leaders and specialists owning industry leading brands! You will also collaborate with Commercial Leaders, Brand Managers, multifunctional teams, Brand agencies, etc.

How success looks like

Lead handling key business management needs

• Demonstrate operational excellence in live commerce
• Handle overall payment process with discipline
• Support Brand team by timely providing accurate data and reports
• Build strong product expertise
• Proactively improve the operation by identifying risk area and handling troubleshooting in brand operation and payment while seeking to understand the WHY behind the processes in place

Job Responsibilities

• Product expertise: Developing Product master file with technical expertise; Handling consumer & customer inquiry about product with Consumer Relations team and Service center agency ; Reviewing assets to double confirm technical accuracy; Developing training material and providing training for internal & external parties;
• Initiative & Asset readiness to fit for Korea local regulation: Artwork readiness, Assets regulatory approval
• Supporting Marketing & MS&P operations: Managing homepage & info on customers’ as accurate up to date for each Brand, in collaboration with global agency; Support operation for Warranty extension, Money-back guarantee campaign etc.; Equity control via monitoring on black sellers on each Brand
• Key resource to build team’s market knowledge via Regular market insight report generation (Weekly / monthly / daily market landscape report) for each Brand, and project based works on consumer’s voice.

Qualifications

Role Requirements

• College or bachelor’s degree
• Strong Excel skills (VLOOKUP, pivot, etc)
• Effective English communication skills
• Legal eligibility (e.g. Korean citizenship, F4 Visa) to work in Korea
• Operational Discipline: Clear track record of operating with discipline with attention to detail, to meet key deadlines, complete tasks with excellence
• Self-starter: Demonstrate ability to own important business processes to think strategically to find new solutions, and not to be afraid t oaks for help or alert the team if and when things aren’t working
• Managing Complex Projects: Capacity to work effectively with a wide range of people, build relationships, and understand the complexity of organization
• Passion for Culture: Have passion for navigating team members to uphold Brand team’s one team spirit

About us

We produce globally recognized brands, and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage in the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Neurobion, Sangobion, Vicks, Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.