연세대학교 경영대학

[Intern]

H&M

https://www.linkedin.com/jobs/view/2874704286

E-commerce Intern

Company Description

H&M Brand is on a journey to again become a truly customer focused company. In line with our Rewind and Fast Forward strategy, we want to achieve clear ownership, fuel our salesmanship, enable speed and build on our passion for the customer throughout the organization.

Region North East Asia is one of the 9 regions within the H&M Group and has its headquarters in Tokyo, Japan. The Region portfolio consists of more than 150 stores across Japan and Korea– with its unique customer trend in fashion.

Job Description

This position is a full-time 6 months contract internship

You contribute to added customer value, a strong brand and increased sales by driving the experience, relevance and performance of your customer base in everyday execution.

You work towards aligned and cross-functional goals, driving omni sales performance and customer centricity in all parts of your work. Maximize OMNI profitable net sales and customer base for your market and relevant customer group – short and long term.

Responsible for the performance of customer segments on-site to secure set growth targets and increase customer satisfaction, short and long-term.

Daily optimization and evaluation of our customer journey, online touchpoints and components.

You will be doing:

• Sales :Maximize profitable net sales and customer base growth – short and long term.
• Customer :Drive customer centric execution and optimize relevance from a data and test-driven approach.
• Collaboration: Ensure and drive customer centric execution in collaboration with other teams.

Qualifications

• University Degree or formal educations, preferably in Business, Economics or E-commerce or equivalent experience
• Sales driven, customer focused and results oriented.
• Excellent communication skills, including fluent written and spoken English. Knowledge in other languages is meriting.
• Strong data management skills – analytical, structured, ability to synthesize information and draw conclusions
• Analytical skills to evaluate actions from a short and long term perspective and connect to growth targets.
• Ability to visualize and present the results of your analysis towards collaborating teams.
• Proactive, curious and innovative approach to problem solving with a constant improvement mindset.
• Able to work independently and be self-motivated while still working within a team environment and fostering a strong team collaboration
• Leadership capabilities and communicational skills to get your message across and you have the drive to see them through.
• Growth mindset and adaptable to change

Additional Information

Why H&M?

At H&M we believe it is possible to do what you love, find your space to create and room to grow. A place you can truly belong, be yourself and no limit to where it can take you! We offer you a strong company culture and an open environment where you are empowered, trusted and challenged to explore your own path and write your own story. At H&M we believe it is possible, because together we make it possible.

This position will be based in Seoul, Korea an we only accept the candidates who already have an eligible work permit in Korea.