연세대학교 경영대학

[Full time]

PENTAX Medical Asia Pacific

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PENTAX Medical is a division of HOYA Group delivering endo-imaging solutions. Established in 1919 in Japan, PENTAX Medical is a globally diversified company with R&D innovation and manufacturing centers in Japan, Europe, and the United States. Through leading-edge optical technologies, PENTAX Medical is providing the most advanced clinically relevant endo-imaging solutions. Establishing the new organization in Korea, we'd like to add a few talents for this new organization.

Main Responsibilities/Main Tasks

1. Manage Operation Team & Process and Collaboration with Sales/Marketing team
2. Manage inventory to ensure stock accuracy and customer order fulfillment
3. Develop solutions to support efficient delivery order processing, business flows, and logistic executions
4. Manage daily customer order deliveries and provide customers with resolutions for logistic issues
5. Manage the handling of customer complaints, customer returns, and service quality analysis
6. Monitor 3PL operations and performance
7. Coordinate with sales and 3PL’s for cost-effective order delivery and customer service solutions
8. Analyze distribution logistic costs: develop cost down plans and monitor budget execution